Lodge a grievance

To enable citizens to lodge their grievance with respect to various government services, online application have been made available.

 e-Samadahan Portal

Citizens can log in through the e-Samadahan Portal to submit their grievance. It is a centralised grievance redressal portal of the Government of Andhra Pradesh. Through the portal, citizens can Register, Track and Redress the Grievances received at CMO / SECYs / HODs / District Collectorates / District and Mandal level Offices on a common platform linked with Aadhar number of the Petitioner with Proper Accountability.

On submission of a grievance, the competent officer addresses the grievance within a stipulated time(7 days). If the grievance remains unresolved within the stipulated timeline, the top executive is notified immediately for appropriate action.

How does the grievance portal function

To know the process flow and the various features of the e-Samadahan portal, click here.

To lodge grievance

To lodge grievance, click here.