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Consumer Education

Consumer Education

  • Advisories for Consumers
  • This Section contains the information related to Advisories for Consumers on various services

  • ASCI guidelines for advertising of Educational institutions, programmes and platforms
  • Provides information about ASCI guidelines for advertising of Educational institutions, programmes and platforms

  • BIS Care mobile app
  • A mobile app for consumers to check the authenticity of the ISI-marked and hallmarked products and lodge complaints.

  • BIS framework for Online Consumer Reviews
  • Provides information about BIS framework for Online Consumer Reviews for safeguarding and protecting consumer interest from fake and deceptive reviews in e-commerce.

  • Centre asks edible oil producers to declare net quantity in volume without temperature in addition to declaring the same in weight
  • Centre asks edible oil producers to declare net quantity in volume without temperature in addition to declaring the same in weight. Advises Manufacturers, Packers and Importers to correct their labeling within six months from the date of direction issued i.e. upto January 15, 2023.

  • Centre launches framework for safeguarding and protecting consumer interest from fake and deceptive reviews in e-commerce
  • The Department of Consumer Affairs has launched the framework for safeguarding and protecting consumer interest from fake and deceptive reviews in e-commerce

  • Centre notifies the Consumer Protection (Direct Selling) Rules, 2021.
  • Central Government in exercise of the powers conferred by clause (zg) of sub-section (2) of section 101 read with section 94 of the Consumer Protection Act, 2019 has notified the Consumer Protection (Direct Selling) Rules, 2021.

  • Consumer Rights and Responsibilities
  • This topic contains the Information related to Consumer rights

  • Dark patterns and consumer protection
  • Provides information about Dark patterns and consumer protection.

  • E-Daakhil portal for Consumer grievance redressal
  • E-Daakhil portal, launched by National Consumer Dispute Redressal Commission is an online redressal of consumer grievances.

  • Endorsements Know-Hows!
  • This topic provides information related to Endorsements Know-Hows!.

  • FAQs for Consumers on Regulatory framework for broadcasting and Cable Services
  • This topic provides FAQs on new regulatory framework for broadcasting and Cable Services of TRAI.

  • FAQs on Consumer education
  • This topic provides FAQs to educate consumers.

  • Greenwashing
  • Provides information about Greenwashing - false or misleading environmental claims that misguides consumers

  • Guidelines for air passenger compensation due to cancellation and delay in flight
  • Provides information about facilities to be provided to passengers by airlines due to denied boarding, cancellation of flights and delays in flights.

  • Guidelines for Prevention of Misleading Advertisements and Endorsements for Misleading Advertisements, 2022
  • Provides information about Guidelines for Prevention of Misleading Advertisements and Endorsements for Misleading Advertisements, 2022 .

  • Hallmarking of Gold Jewellery
  • Provides information about Hallmarking of Gold Jewellery

  • Helpline and Grahak Suvidha Kendras
  • This page contains the Information related to Helpline and Grahak Suvidha kendras and their contact numbers.

  • National Consumer Day
  • This topic provides information related to National Consumer Day - 24th December.

  • National Consumer Helpline
  • This topic covers information related to National Consumer Helpline.

  • Road safety
  • This section provides information related to Road safety.

  • State Consumer Helplines
  • Provides information related to State Consumer Helplines

  • Telecommunication Engineering Centre releases ‘Code of Practice for securing consumer Internet of Things(IoT)'
  • Telecommunication Engineering Centre (TEC) releases ‘Code of Practice for securing consumer Internet of Things(IoT)'

  • The Guidelines for Prevention and Regulation of Dark Patterns, 2023
  • Provides information about The Guidelines for Prevention and Regulation of Dark Patterns, 2023

  • World Consumer Rights Day
  • This topic provides information about World Consumer Rights Day - March 15.

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